Duties and Responsibilities Understand the business and its alignment to ERP functionality. Drive ERP project outcomes. Collaborate on administration, implementations and system upgrades as required Work with IT business analysts, SMEs, and business stakeholders to solicit and analyze business requirements and desired results Create functional and technical specifications documents Lead User Acceptance Testing and data validation efforts with appropriate key users. Create and maintain system documentation & training guides and deliver training to end users Serve as an expert for the resolution of complex user, application, and process issues Create and maintain system documentation & training guides and deliver training to end users Manage ERP security including user security audit Provide Level 1 and Level 2 ERP system support as required Other duties as assigned Experience and Qualifications Bachelor’s Degree in related discipline 1-3 years’ related work experience required, with demonstrated track record of successful project management of ERP implementation preferred Experience with business process mapping and documentation Strong analytical, critical thinking and problem-solving skills Familiarity with GxP, SOX, and privacy regulation (e.g., GDPR, CCPA) requirements Experience with management of computer related implementation projects in a regulated environment Experience with ERP implementation Hands on experience with implementations and/or support of Net Suite Strong troubleshooting, problem solving and conceptualization skills Excellent verbal and written communication skills Detail and process oriented High degree of customer service focus